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Customer Service | Cleaning blinds and shades
Blinds Care & Maintenance
To ensure that you have a "thoroughly satisfying experience" when purchasing MARVEL window fashions, the following "helpful hints" have been outlined by product category for your use.
 
 
Wood Products
Clean using a dry and soft feather duster, clean cloth, dust cloth or dusting mitt. A vacuum with the soft brush attachment can also be used.
Protect all fine wood products from exposure to steam or high moisture areas, rain or outside irrigation systems to ensure their long life.
When cleaning any window, spray glass cleaner on a cloth rather than spraying directly on the window. This will prevent damage to the wood finish by splattering cleaner.
Vacuuming.
For deeper cleaning, vacuum gently with a brush attachment of any vacuum cleaner

Cloth Tapes

Spot-cleaning with fabric cleaning wipes found at your grocery store is recommended for all tapes. These will typically not leave a stain or discolor the tapes. We suggest a cleaning test on the underneath side of the blind where the tape wraps around the bottom rail where any stain would be the least visible.
100% polyester tapes can be spot-cleaned with cool distilled water using a clean white cloth. Support the trim from behind using another clean cloth that is dry. Use a gentle blotting action to clean the spot or soiled area. Rinse by blotting with clean distilled water. Let air dry. A gentle detergent can also be used on the 100% polyester trims. Spot-cleaning may result in cleaner areas.
If the tape is shiny or has a luster, DO NOT USE WATER. It is most likely rayon or acetate. The result will be a water stain. Wipes are the best for all fiber contents.
Fabric Shades
Do not use magnetic cleaners such as a dusting mitt on light dimming fabrics. This will damage the light dimming backing.
When cleaning any window, spray glass cleaner on a cloth rather than spraying directly on the window. This will prevent damage to the fabrics by splattering cleaner.
While some fabric window covering products may seem perfect for an outdoor setting, all are recommended for indoor use only.
Do not hand wash The Matisse Collection fabric-covered headrail. Lightly dust with a clean dry cloth only.
Vacuuming.
For deeper cleaning, vacuum gently with a brush attachment of any vacuum cleaner
 
 
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